Introduction

carentuino respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our project budget management services.

We operate under Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy applies to all users of our services, whether you're located in Australia or elsewhere.

Information We Collect

How We Use Your Information

We use your personal information for legitimate business purposes, including:

• Providing project budget management services and support
• Processing payments and managing your account
• Communicating about your projects and our services
• Improving our website and service functionality
• Complying with legal obligations and regulatory requirements
• Preventing fraud and ensuring platform security
• Sending relevant updates about features and service changes

Information Sharing and Disclosure

We don't sell your personal information. However, we may share your data in specific circumstances:

We may also disclose information when required by law, to protect our rights or the safety of our users, or in connection with a business transaction like a merger or acquisition.

Data Security and Protection

We implement comprehensive security measures to protect your personal information:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls limiting who can view your information
• Secure data centers with physical and digital protection measures
• Regular staff training on data protection and privacy practices
• Incident response procedures for potential security breaches

While we take security seriously, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information:

To exercise these rights, contact us using the details below. We'll respond to your request within 30 days and may ask you to verify your identity for security purposes.

Data Retention and Deletion

We keep your personal information only as long as necessary for the purposes outlined in this policy:

• Account information: Retained while your account is active and for 7 years after closure for legal compliance
• Project data: Kept for the duration of your subscription plus 3 years for business continuity
• Financial records: Stored for 7 years as required by Australian tax law
• Marketing communications: Until you unsubscribe or request deletion
• Website analytics: Aggregated data retained for 2 years for service improvement

When we no longer need your information, we securely delete or anonymize it according to industry best practices.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience. We use:

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

International Data Transfers

While we primarily store data within Australia, some of our service providers may process your information internationally. When this occurs, we ensure:

• Adequate protection through contractual safeguards and security measures
• Compliance with Australian privacy laws regarding overseas disclosure
• Regular monitoring of international partners' data protection practices
• Transparency about where your data might be processed

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email or through our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top indicates when the policy was most recently modified.